Terms And Conditions

Welcome to Jonopriyo.com.bd! These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products. By accessing or using Jonopriyo.com.bd (the "Site"), you agree to be bound by these Terms, our Privacy Policy, and all other policies posted on our Site. If you do not agree to these Terms, please do not use our Site.

Jonopriyo.com.bd is an e-commerce platform operated from Bangladesh, offering a wide range of products including cosmetics, skincare, makeup, personal care, undergarments, and fragrances.


1. Acceptance of Terms


By creating an account, making a purchase, or otherwise using the Site, you represent that you are at least 18 years old or are accessing the Site under the supervision of a parent or guardian. You agree to be legally bound by these Terms and acknowledge that you have read and understood them.


2. Account Registration and Security


  1. Account Creation: To access certain features of the Site, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
  2. Account Confidentiality: You are responsible for maintaining the confidentiality of your account login information (username and password) and for all activities that occur under your account. You agree to notify Jonopriyo.com.bd immediately of any unauthorized use of your account or any other breach of security.
  3. Liability: Jonopriyo.com.bd will not be liable for any loss or damage arising from your failure to comply with this section.


3. Products and Services


  1. Product Descriptions: We strive to be as accurate as possible in the description of our products. However, Jonopriyo.com.bd does not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. If a product offered by Jonopriyo.com.bd is not as described, your sole remedy is to return it in unused condition, subject to our Return Policy.
  2. Pricing: All prices are listed in Bangladeshi Taka (BDT) and are subject to change without notice. While we try to ensure accurate pricing, errors may occur. In the event of a pricing error, we reserve the right to refuse or cancel any orders placed for the product at the incorrect price.
  3. Availability: Product availability is subject to change. We do not guarantee that all items will be in stock at all times.
  4. Colours and Appearance: We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your computer monitor's display of any color will be accurate.
  5. Health and Safety: While we source quality products, it's crucial for you to review product ingredients for any potential allergens or sensitivities before use, especially for cosmetics, skincare, and fragrances. Jonopriyo.com.bd is not responsible for any adverse reactions to products purchased from our Site.


4. Order Acceptance and Payment


  1. Order Confirmation: Upon placing an order, you will receive an email confirmation. This email does not signify our acceptance of your order, but rather confirms that we have received it.
  2. Order Acceptance: All orders are subject to acceptance by Jonopriyo.com.bd. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in pricing or product description, or issues identified by our fraud prevention department.
  3. Payment: We accept various payment methods as indicated on our Site. You agree to provide valid and accurate payment information. All payments must be made in Bangladeshi Taka (BDT).


5. Shipping and Delivery


  1. Delivery Area: We deliver products across Bangladesh.
  2. Delivery Time: Estimated delivery times are provided for your convenience but are not guaranteed. Delays may occur due to unforeseen circumstances (e.g., public holidays, natural disasters, logistic issues).
  3. Shipping Fees: Shipping fees will be calculated and displayed at checkout.
  4. Risk of Loss: The risk of loss and title for products purchased from Jonopriyo.com.bd pass to you upon our delivery to the carrier.


6. Return, Refund, and Exchange Policy


Please refer to our separate Return and Refund Policy [Link to your actual Return Policy Page Here] on the Site for detailed information regarding returns, refunds, and exchanges. Key points typically include:

  1. Timeframe for returns (e.g., within 7 days of delivery).
  2. Condition of returned items (e.g., unused, in original packaging).
  3. Eligible and non-eligible items for return (e.g., perishable goods, personal care items that have been opened for hygiene reasons, undergarments may be non-returnable if opened).
  4. Process for initiating a return or exchange.
  5. Refund processing time.


7. User Conduct


You agree not to use the Site to:

  1. Engage in any unlawful, harmful, or fraudulent activity.
  2. Infringe upon the intellectual property rights of Jonopriyo.com.bd or others.
  3. Transmit any viruses or destructive code.
  4. Interfere with the security features of the Site.
  5. Collect or harvest personally identifiable information from the Site.


8. Intellectual Property Rights


All content on the Site, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Jonopriyo.com.bd or its content suppliers and protected by Bangladeshi and international copyright laws. The compilation of all content on this Site is the exclusive property of Jonopriyo.com.bd and protected by Bangladeshi and international copyright laws.


9. Disclaimer of Warranties; Limitation of Liability


  1. "As Is" Basis: The Site and all products and services delivered to you through the Site are provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringemen1t.


  4. No Guarantee: We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
  5. Limitation of Liability: In no case shall Jonopriyo.com.bd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.


10. Indemnification


You agree to indemnify, defend, and hold harmless Jonopriyo.com.bd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


11. Governing Law and Dispute Resolution


  1. Governing Law: These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Bangladesh.
  2. Dispute Resolution: Any dispute or claim arising out of or in connection with these Terms or your use of the Site will be resolved through amicable negotiation. If negotiation fails, disputes will be subject to the exclusive jurisdiction of the courts in Bangladesh.


12. Changes to Terms and Conditions


We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.


13. Contact Information


Questions about the Terms and Conditions should be sent to us at jonopriyo.com.bd@gmail.com or call us at +880 1341-848000.